AI-Powered Sales & Support

Transform Customer Experiences with Your 24/7 AI Concierge.

Concierly recommends products, tracks orders, answers questions from your knowledge base, and measures exactly how much revenue your chat generates.

Concierly AI Assistant

Online

•••
AI
Hello! How can I help you today? I can recommend products, track orders, or answer questions.

Free plan includes 100 messages/month. No credit card required.

Everything your store needs to sell more and support better

A complete AI assistant that handles sales, support, and analytics — so you can focus on growing your business.

How does the chat widget work?

Concierly adds a lightweight chat widget to your storefront. Customers get instant, AI-powered responses about products, shipping, returns, and more — 24/7 without human agents. Works with WooCommerce today, with Shopify and custom API integrations coming soon.

How does Concierly recommend products?

The AI agent searches your catalog in real time and suggests products based on the customer's cart, purchase history, and conversation context. Cart-aware suggestions increase average order value automatically.

Can customers track orders through chat?

Yes. When order sync is enabled, customers can ask about order status, shipping, and returns directly in chat. The AI agent retrieves live order data and responds instantly without human intervention.

How does Concierly measure ROI?

Two methods: time-window attribution counts orders placed within 24 hours of a chat, and direct attribution tracks when customers buy a specific product the AI agent recommended. See exact revenue numbers in your dashboard.

How does the knowledge base integration work?

Create help articles as WordPress custom posts. They auto-sync to Concierly and the AI agent uses them to answer customer questions accurately. Covers shipping policies, return procedures, FAQs, and more.

Is my store data safe with Concierly?

Absolutely. Product and order syncing requires explicit opt-in. With sync off, the AI agent queries your store's API in real time — no data leaves your server. You control what's shared and can toggle it anytime.

How does Concierly work?

Go from zero to AI-powered sales in under five minutes. No coding required.

1

Install the Plugin

Install Concierly on your store — currently available as a WordPress plugin, with Shopify and custom API integrations coming soon. Activate and click Register to generate your API key automatically.

2

Enable the Chat Widget

Choose your brand colors, position, and greeting message. The chat widget appears on your storefront immediately.

3

Optionally Sync Your Data

Enable product and order sync for instant responses, or keep sync off and let the AI agent query your store in real time.

4

Watch Sales Grow

The AI handles customer questions, recommends products, and tracks exactly which sales it influenced. View everything in your analytics dashboard.

Give your AI assistant a personality

Choose from 12 built-in personas or create your own. Just describe the tone you want and the AI adapts instantly — same powerful assistant, your unique voice.

AI Concierge · Wise Wizard
Do you have any wireless headphones?
Ah, a traveler seeking enchanted audio artifacts! Our Wireless Headphones — 49 gold and 99 silver — shall serve you well on the long quest ahead.

Or create your own

None of the presets fit? Simply describe the tone you want — e.g. “Friendly Southern hospitality with a touch of humor” — and the AI will adopt it as its personality. Every store gets a voice that's uniquely theirs.

Be the first to know when we launch

We're putting the finishing touches on Concierly. Join the waitlist to get early access and exclusive launch pricing.

Want to try the WP plugin now? Reach out at [email protected]

Frequently asked questions

What is Concierly?

Concierly is an AI-powered customer support and sales assistant that integrates into e-commerce stores as a chat widget. It recommends products, tracks orders, searches your knowledge base, and attributes sales to chat interactions — all automatically. Currently available for WooCommerce, with Shopify and custom API support coming soon.

How does Concierly attribute sales?

Concierly uses two attribution methods: time-window attribution counts orders placed within 24 hours of a chat session, and direct attribution tracks when a customer buys a specific product that the AI agent recommended during their conversation.

Does Concierly require sharing product data?

No. Product and order syncing is optional and requires explicit consent. With sync off, Concierly queries your store's API in real time. With sync on, data is stored locally for faster responses. You control what's shared.

How long does setup take?

Under five minutes. Install the WordPress plugin, click Register, enable the chat widget, and you're live. No coding, no complex configuration. Optional data sync can be enabled with a single toggle.

Can I customize the chat widget?

Yes. Choose the position (bottom-right or bottom-left), brand colors, button size, greeting message, placeholder text, and whether guests can use it. The widget automatically detects cart contents for context-aware suggestions.

What happens when the AI agent can't answer a question?

If the AI agent can't resolve a query, it creates a support ticket and escalates to your human team. The ticket includes the full conversation context so your team can pick up right where the AI agent left off.

Is there a free plan?

Yes. The free plan includes 100 messages per month, the AI chat widget, product search, and basic analytics. No credit card required. Upgrade anytime as your usage grows.

Can I use Concierly on multiple stores?

Yes. The Growth plan supports up to 5 sites, and Enterprise supports unlimited sites. All managed from a single Concierly dashboard.

Ready to let AI sell for you?

Join hundreds of e-commerce stores already using Concierly to increase sales and reduce support costs. Start free — no credit card required.